{"id":3985,"date":"2025-11-05T22:32:29","date_gmt":"2025-11-05T22:32:29","guid":{"rendered":"https:\/\/transcriptdove.com\/?page_id=3985"},"modified":"2025-11-06T13:52:10","modified_gmt":"2025-11-06T13:52:10","slug":"partner-with-us-2","status":"publish","type":"page","link":"https:\/\/transcriptdove.com\/?page_id=3985","title":{"rendered":"Resources"},"content":{"rendered":"\t\t
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Resources<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Access trusted information, policies, and learning materials all in one place.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Platform FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n How long do verified links stay valid, and what happens after they expire?<\/span>\n\n \n
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Verify links stay active for the retention period set on the case. When a link expires, the receiver sees a notice and can request a fresh link tied to the same file ID. We reissue without changing the audit history.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What does the export \u201cproof pack\u201d include, and in what formats?<\/span>\n\n \n
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You can export the verify screenshot, file ID, or hash, sender headers, and the action log. Formats: PDF for the screenshot, JSON or CSV for logs and headers. Store the pack inside your compliance folder or attach it to the candidate or student record in your system.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can one university run multiple issuer roles while sharing a single receiver address?<\/span>\n\n \n
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Yes. Each campus or faculty can have its own issuer role with named staff. You can still publish one receiver address for the institution. The platform keeps cases separate while routing all deliveries to the same receiver inbox or portal.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What happens if an issuer is offline for an extended period?<\/span>\n\n \n
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We trigger the offline capture protocol. A trained staff member validates the request on site, captures the record, and loads it into the platform case. The file then follows the same delivery lane. Chain-of-custody and time stamps are recorded. The receiver still gets a verify link tied to the issuing school.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How do sealed hard copies map to the digital case for audits?<\/span>\n\n \n
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Each sealed hard copy carries a QR and reference ID. Scanning the code opens the digital verify page for that exact file. Auditors can match the physical envelope to the online log, including sender, dates, and actions.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Resources Access trusted information, policies, and learning materials all in one place. Platform FAQs How long do verified links stay valid, and what happens after they expire? Verify links stay active for the retention period set on the case. When a link expires, the receiver sees a notice and can request a fresh link tied…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-3985","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/transcriptdove.com\/index.php?rest_route=\/wp\/v2\/pages\/3985","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transcriptdove.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transcriptdove.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transcriptdove.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/transcriptdove.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3985"}],"version-history":[{"count":11,"href":"https:\/\/transcriptdove.com\/index.php?rest_route=\/wp\/v2\/pages\/3985\/revisions"}],"predecessor-version":[{"id":4096,"href":"https:\/\/transcriptdove.com\/index.php?rest_route=\/wp\/v2\/pages\/3985\/revisions\/4096"}],"wp:attachment":[{"href":"https:\/\/transcriptdove.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3985"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}